This Privacy Policy explains how Senpo Team ("Senpo Team," "we," "us," or "our") collects, uses, discloses,
and protects information when you use the Senpo mobile application and related services (collectively, the "Service").
Contact: ghsljpjn259037@outlook.com
1) Summary (Key Points)
- We collect information you provide (such as name, username, email, and support messages) and information collected automatically (such as device information, usage analytics, and crash logs).
- With your permission, we may collect approximate or precise location data.
- We use information to provide and maintain the Service, personalize your experience (including reminders), improve the Service, keep it secure, provide support, and comply with law.
- We do not sell your personal information.
- We share information only as described in this Policy, and we limit sharing to what is necessary.
2.1 Information You Provide to Us
Depending on how you use the Service, you may provide:
- Account Information: name, username, and email address.
- Customer Support Content: the content of messages you send to support, including any attachments you choose to provide.
- Plant Profile Content (optional): photos, species details, watering schedules, care notes, and other content you add to organize your indoor gardening routine.
2.2 Information Collected Automatically
When you use the Service, we may collect:
- Device and Technical Information: device model, operating system version, language settings, app version, time zone, network type, identifiers or similar tokens (as permitted by your device and applicable law).
- Usage Data (Analytics): interactions with features, screens viewed, feature performance metrics, and general usage patterns.
- Crash Logs and Diagnostics: error reports and performance data used to diagnose issues and improve stability.
2.3 Location Information (With Permission)
If you allow location permissions, we may collect approximate location and/or precise location.
Location may be used for feature functionality, personalization, or security (for example, to help tailor reminders or reduce fraud),
depending on the Service configuration at the time.
3) Cookies and Similar Technologies
We may use cookies, local storage, SDKs, and similar technologies (including web beacons) to support login, maintain session state,
remember preferences, and understand how the Service is used.
If parts of the Service are delivered via web-based views, your browser/device settings may allow you to control cookies.
Some features may not work properly if cookies are disabled.
4) Photos, Face Data, and Biometric Information
- No biometric identification: Senpo does not perform face recognition and does not use your photos to identify you.
- No biometric templates: We do not create or store biometric templates from your photos.
- Limited processing: If you choose to use features that process photos (for example, generating a custom-designed plant card), we process only what is needed to provide the output.
- Default storage: Your plant photos and plant profile content are intended to be stored locally on your device by default, unless you explicitly choose a feature that requires uploading content.
- Not used for training/marketing: We do not use your photos or generated outputs to train advertising profiles or for marketing.
5) On-Server Processing for Optional Generation Features (User-Controlled)
Some features may allow you to upload photos and/or text for one-time processing to produce outputs (for example, a shareable plant card design).
If you choose to use these features:
- Processing location: your uploaded photos/text are processed on servers controlled by Senpo Team (our own servers).
- No third-party sharing for processing: we do not share your uploaded photos/text with any third party for processing.
- Deletion after processing: we delete the uploaded content from our processing systems immediately after the output is generated, except where retention is required for security, debugging, or legal compliance.
- Your choice: you control whether to upload content and whether to generate outputs. If you do not upload, processing remains local-only for features that do not require uploads.
Important: Network transmission is required for any feature that involves uploading content to our servers.
Your device and connectivity may affect results and availability.
6) How We Use Information
- Provide and maintain the Service (including creating and managing plant profiles and sending reminders).
- Personalize your experience (for example, tailoring reminders or preferences).
- Improve and develop the Service (including debugging, analytics, and performance).
- Security and fraud prevention (including monitoring for abuse).
- Customer support (responding to requests and troubleshooting).
- Legal compliance (meeting obligations and responding to lawful requests).
7) Legal Bases (Where Applicable)
Depending on where you live, our processing may rely on:
- Performance of a contract (to provide the Service you request).
- Legitimate interests (to secure and improve the Service), balanced against your rights.
- Consent (for example, for location permissions or optional uploads).
- Legal obligation (to comply with applicable laws).
8) Sharing and Disclosure
We may share information in the following circumstances:
- With your consent: when you ask us to share or you opt in to a feature that requires sharing.
- Service providers (processors): vendors who help us operate the Service, acting under our instructions and subject to confidentiality and security obligations.
- Legal requirements: to comply with law, regulation, subpoena, court order, or other legal process.
- Protect rights and safety: to protect the rights, property, and safety of Senpo Team, our users, or others; to enforce our terms; or to investigate suspected fraud or security issues.
We disclose only the minimum information necessary for the purpose.
9) International Transfers
Your information may be processed in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers,
such as Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms.
10) Security
We use reasonable safeguards designed to protect information, including:
- Encryption in transit and (where applicable) at rest
- Access controls and least-privilege policies
- Periodic security reviews/audits
- Backups and recovery procedures
No system is 100% secure. Please use caution when sharing sensitive information.
11) Data Retention
We retain information as follows (unless a longer period is required by law):
- Account information: retained while your account is active.
- After account deletion: we delete or anonymize account-related personal information within 30 days.
- Usage analytics: retained for up to 12 months.
- Customer support content: retained for up to 6 months.
- Uploaded content for optional generation features: deleted immediately after processing as described above, except where required for security, debugging, or legal compliance.
12) Your Rights and Choices
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Restrict or object to certain processing
- Withdraw consent (where processing is based on consent)
How to exercise rights: Email us at ghsljpjn259037@outlook.com with your request.
We will respond within 5 business days.
You may also control certain data collection through your device settings (for example, location permissions).
13) Children
The Service is not directed to children under 17. We do not knowingly collect personal information from children under 17.
If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.
14) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Policy with a new effective date.
Your continued use of the Service after changes means you accept the updated Policy.
Senpo Team
Email: ghsljpjn259037@outlook.com